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🆘 GeoQuest Support

Frequently Asked Questions & Help

📱 General Questions

Is GeoQuest free to play?

Yes! GeoQuest is completely free to download and play. All core features are available without paying. The optional Conqueror Pass subscription doubles your gold earnings and unlocks exclusive avatars and quests.

Do I need internet to play?

No! All quiz modes work offline. You can answer quizzes anywhere without internet. Just log in once with your account, then play offline anytime.

Are there ads?

No ads during gameplay! Your experience is pure and uninterrupted. This is one of our core promises.

🎮 Gameplay Questions

How do I unlock the Capitals Quiz?

Complete the Flag Quiz and reach the Speed Demon achievement (90%+ accuracy in under 30 seconds). You'll unlock the "Nice Suit" item, which unlocks Capitals Quiz.

What's the best way to earn gold?

Answer quizzes correctly to earn gold. Combos multiply your earnings. With Conqueror Pass, you earn 2x gold from everything. Daily streaks also reward bonus gold.

How does the leaderboard work?

The leaderboard ranks players by conquest percentage (% of Earth's land they own). Higher percentage = higher rank. Check the Leaderboard tab to see your global ranking.

Can I play on both iOS and Android?

Yes! Your progress syncs across iOS and Android. Log in with the same account and your countries, gold, and level carry over.

💰 Economy & Purchases

What does Conqueror Pass do?

Conqueror Pass doubles all gold earned from quizzes, daily login, and level-ups. It also gives 2x daily tickets, unlocks exclusive avatars, and grants early access to new features.

Can I get refunded for purchases?

Contact your app store (Apple/Google) directly. They handle refunds within 48 hours of purchase.

Is it pay-to-win?

No. You can own all countries and reach top leaderboard rank without spending. The pass just speeds up gold earning and adds cosmetics.

🐛 Technical Issues

The app keeps crashing. What should I do?

Try: (1) Uninstall and reinstall the app, (2) Restart your phone, (3) Update to the latest iOS/Android version. If issues persist, email us with your device model and iOS/Android version.

I can't log in. Help!

Make sure you're using the correct username/password. If you forgot your password, use the "Forgot Password?" option on login screen. Check your email for the reset link.

My progress isn't saving.

Make sure you're logged in and have logged out properly. Progress syncs when you exit the app. If you force-close the app, progress may not save. Close normally.

📧 More Help?

Can't find your answer? Email us at: support@geoquest-game.com

Include: Your username, device, OS version, and description of the issue.